Reflex Datas renowned Mertex software has provided the logistical power to help a West Yorkshire fabrics company to go global.
We couldnt have got to where we are now without Reflex, says Lee Paxman, logistics director at the Elland-based Mobus Fabrics which has worldwide sales over $30m and supplies upholstery fabrics for some of the furniture industrys biggest names.
Mobus began working with Reflex Data in 2004 after a move to a larger warehouse prompted a review of IT capabilities.
We had issues with locating and tracking inventory, says Lee. So we decided to invest in a new data system. Mertex came highly recommended.
The softwares power has played a key role in helping Mobus expand its business with larger manufacturers.
Mertex came in to its own by helping with relocation and tracking of stock, he says. It has allowed us to go from dealing with one 20ft container per week to handling six times as much fabric, using the same number of warehouse staff.
Instead of having to manually log in each delivery, Mobus staff can now import a spreadsheet into Mertex the day a shipment leaves the production facility in China. The inventory can then be pre-sold while it is en route and unloaded either directly to the finishers or to Mobus. The company is also able to offer weave and hold ordering, in which a quantity of the inventory is held back to give customers greater flexibility.
Lee says: Everything is done on that day within two hours. It greatly reduces our inventory handling time.
Mertex is a highly adaptable system, readily capable of incorporating new features. So when Mobus needed to adapt the software to create tracking for sub-products Reflex Data was up to the challenge.
Lee explains: Sub-products are very important in the industry. They allow us to convert one product into another by adding different finishes, creating a certain amount of flexibility with the inventory to meet variations in demand.
Although sub-products were not part of the original package, we were able to work with Reflex to create the bespoke feature we needed.
We can now trace everything about a piece - from when it was delivered and imported all the way back to the conditions it was produced under. It means if the customer has any problems, we can quickly identify them and fix them.
This is particularly important, Lee says, with fire retardant coatings, which are subject to particularly stringent safety standards.
Having this system gives us good control over our due diligence. It gives our customers and trading standards a lot of confidence, which is something were very proud of.
He adds: Mertex is a unique product which is brilliant to use. Its had a few tweaks to meet our needs but we couldnt have got to where we are now without it.
As a business, were always looking at the next push, the next area of growth. Were confident that if we need to change the system again, Reflex Data will be able to handle it.
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