About Us

Establishing and developing strong relationships with customers is key to Reflex Data’s philosophy

To become a trusted partner, inspiring those who work for us and the customers we serve with innovative software and excellent customer service

"We couldn’t have got to where we are now without Reflex" Lee Paxman, Logistics Director, Mobus Fabrics Ltd

Stability and a passion for textiles spanning 3 decades

Reflex Data is the market leading supplier of ERP software and services to the textile and fabrics industry, with a track record of delivering software and support services that ensure our customers get the best return from their investment.

Established in 1987, Reflex work specifically with fabric and wallpaper merchants and manufacturers worldwide, using our industry experience and knowledge to deliver and manage systems suited to meet the needs of each individual customer.

Our Mertex ERP software is recognised as the fabrics and textile industry leader, and has been continually improved and updated to deliver maximum efficiency and productivity for our customers.

Ensuring we offer not just market-leading systems, but also a partnership with our customers, our ongoing support will ensure you get the maximum benefits from your investment.

Reflex Data is a privately owned company with headquarters in the East Riding of Yorkshire, UK and employs over 40 staff.

Flexibility and creativity is at the heart of what we do

The software development process is at the heart of our organisation, because we understand that your IT systems have to adapt to your ongoing business requirements.

Mertex is designed and developed in-house, based on the feedback we receive from our customers. Although it comes as a fully developed, standardised software package specifically designed for the fabric and textile industries, one of our core strengths is our flexibility to meet your specific business needs.

We have highly dedicated teams of experienced software developers, business analysts and project co-ordinators whose role it is to understand your business and your business requirements. In addition, our quality assurance procedures help to ensure that our products and services continue to meet the high standards that our customers demand.

The world changes rapidly, and consumer expectations are higher than ever - Mertex will help you to meet these challenges head on and achieve your business aspirations.

We want you to succeed

At Reflex Data we take pride in offering a highly effective support service for our customers. Our team of highly experienced frontline software support analysts, qualified technical systems engineers and Customer Services teams are here to help you every step of the way. All our support teams are based in-house at our UK headquarters

We understand that the continuity of your business processes is hugely important, and we are committed to ensuring that we provide the highest levels of support and customer service.

Our comprehensive support services have developed over time so that we can cover virtually every aspect of our customers’ software and hardware support needs.

The technical services division at Reflex Data is accredited with Microsoft Certified Partner status and IBM Business Partner status. They are experts in specifying and installing a wide range of branded hardware and third party software, and provide high quality after-sales hardware support.

Above all, our support teams are here to help keep your operations running smoothly.